Previous incidents
Issue with new case numbers being assigned to case replies
Resolved Mar 24, 2024 at 09:34am UTC
An ongoing issue whereby new case numbers were assigned when customers replied to existing cases has now been resolved. This applied to around 5% of case replies and was tricky to diagnose but a fix has now been applied to our Midas CRM system and appears to have resolved the issue.
We will continue to monitor the situation.
server1.obrienmedia.co.uk is down
Resolved Mar 19, 2024 at 11:26pm UTC
server1.obrienmedia.co.uk - Website Hosting recovered.
1 previous update
server1.obrienmedia.co.uk is down
Resolved Feb 28, 2024 at 12:32am UTC
server1.obrienmedia.co.uk - Website Hosting recovered.
1 previous update
clientconnect.obrienmedia.co.uk is down
Resolved Feb 03, 2024 at 11:14pm UTC
clientconnect.obrienmedia.co.uk - Client Connect Portal recovered.
1 previous update