Previous incidents
Issue with new case numbers being assigned to case replies
Resolved Mar 24 at 09:34am GMT
An ongoing issue whereby new case numbers were assigned when customers replied to existing cases has now been resolved. This applied to around 5% of case replies and was tricky to diagnose but a fix has now been applied to our Midas CRM system and appears to have resolved the issue.
We will continue to monitor the situation.
server1.obrienmedia.co.uk - Website Hosting is down
Resolved Mar 19 at 11:26pm GMT
server1.obrienmedia.co.uk - Website Hosting recovered.
1 previous update
server1.obrienmedia.co.uk - Website Hosting is down
Resolved Feb 28 at 12:32am GMT
server1.obrienmedia.co.uk - Website Hosting recovered.
1 previous update
clientconnect.obrienmedia.co.uk - Client Connect Portal is down
Resolved Feb 03 at 11:14pm GMT
clientconnect.obrienmedia.co.uk - Client Connect Portal recovered.
1 previous update