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Downtime

UK 1 - Connectivity Outage

Oct 17 at 03:53pm BST
Affected services
server1.obrienmedia.co.uk
server2.obrienmedia.co.uk
server3.obrienmedia.co.uk
mail.obrienmedia.co.uk
clientconnect.obrienmedia.co.uk

Resolved
Oct 17 at 04:47pm BST

Connectivity has now been restored. Initial investigation indicates that a switch stack component in our network core crashed, which caused a split-brain to occur, knocking out network access to a number of our racks.

Updated
Oct 17 at 04:42pm BST

We have confirmed the cause and put in place a fix, networking is recovering.

Updated
Oct 17 at 04:33pm BST

Our engineers are on-site and working on the networking equipment currently.

Updated
Oct 17 at 04:19pm BST

During a routine maintenance procedure in our UK 1 datacentre, we have lost internet connectivity resulting in a network outage.

Updated
Oct 17 at 04:16pm BST

We are hard at work to restore connectivity and get everything back to normal as soon as possible. We will keep you updated throughout the process with details as we have them.

Updated
Oct 17 at 03:57pm BST

server3.obrienmedia.co.uk

Updated
Oct 17 at 03:54pm BST

server2.obrienmedia.co.uk

Updated
Oct 17 at 03:53pm BST

server1.obrienmedia.co.ukclientconnect.obrienmedia.co.uk

Created
Oct 17 at 03:53pm BST

mail.obrienmedia.co.uk