Delays to incoming emails to our team
Resolved
Dec 15, 2023 at 12:16pm UTC
The issues have now been fully resolved by Brevo and normal service for inbound emails to our teams has resumed.
Affected services
Updated
Dec 13, 2023 at 09:31pm UTC
The cause of the issue resulting in delays to delivery of emails to our team is still being investigated by our service partner Brevo, we are actively engaging with Brevo to ensure a speedy resolution. For any urgent issues please call the team on 01793 239239 (voicemail is available out of hours and during busy periods)
Affected services
Created
Dec 13, 2023 at 04:05pm UTC
We are aware of an issue with our service provider, Brevo, that is causing a delay to emails sent to our team.
Brevo has applied a fix and we anticipate a full resolution shortly.
Affected services